Returns and Refund Policy

Returns and Refund Policy

When to return?

You may return them within five (5) days from receiving your purchase product if:

  • product is discovered and proven damage during shipping. We will pay the ship back costs and send you refund.
  • product is discovered and proven spoiled. We will pay the ship back costs and send you refund.
  • or if for any reason, you are not satisfied with your order and wish for a refund. You pay for the ship back costs.


  • do not return without talking or communicating to us first.
  • must be in its original unconsumed condition and in it’s original packing.
  • we do not accept returns after five (5) day return period.


  • 20% restocking fee will be deducted from your refund.
  • we do not refund the original shipping and handling that you paid on the order.

How to return?

1. Please communicate us at our e-mail address about your returns.
2. Mail your returned item to: Mr. Joseph Mar B. Carrillo, JVF General Merchandise, Estancia South Subdivision, Maslog, Sibulan, Negros Oriental, Philippines 6201
3. Include in your package a signed letter stating the reason for your return and the original receipt.

–Returns and Refund Policy–

Privacy Policy

Privacy Policy

Who we are

This website is and owned by Joseph Mar Carrillo.

What personal data we collect and why we collect it

By default, we don’t collect any data for you to access our website. However, if you register, the system will ask for basic information like your name and email to create your account.

You can opt to register if you want to login whenever accessing our products or services especially if you want to leave a comment or purchase our products and services.


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

We do not have forms per se that visitors can use to contact us. However, you can click on the “send us message” footer link that opens a chat box connected to our Facebook Page.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


We use Google Analytics to track performance of our website.

Who we share your data with

We don’t share your data with anyone. However, if you will be purchasing products on the website, you will be transferred to the payment gateway to process your payment – if through Coins PH or Paypal.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

For inquiries about our Data Privacy Policy, contact Joseph Mar Carrillo at jvfgeneralmerchandise(at)gmail(dot)com.

Privacy Policy: Additional information

  • How we protect your data

We protect your data by not showing it to others. We also protect our site through regular version updates, backup, and malware scan. If you are inactive in using our site, we may also delete user records to lessen our risk of exposure.

  • What data breach procedures we have in place

If our site gets hacked that includes user information being compromised, we will be informing our users of the incident so they can take proper precaution.

We will also report the matter to the National Privacy Commission for proper reporting and disclosure.

We will also report it to law enforcement authorities for proper investigation.

  • What third parties we receive data from

Our content management system has a feature where the user can log in through Facebook. Although no information gets stored locally on our end that will give us more information about the user who signed-up to our website other than their name and email by default.

  • What automated decision making and/or profiling we do with user data

We do analytics. We are aware of the number of users who visits and returns to the website. However, we don’t have this information at the user level.

  • Industry regulatory disclosure requirements

The National Privacy Commission requires all personal information controllers to report data breaches including actions taken.

Terms and Conditions

Last updated: October 15, 2019

Terms and Conditions

Please read these terms and conditions (“terms”, “terms and conditions”) carefully before using website (the “service”) operated by JVF General Merchandise (“us”, ‘we”, “our”).

Conditions of Use

We will provide their services to you, which are subject to the conditions stated below in this document. Every time you visit this website, use its services or make a purchase, you accept the following conditions. This is why we urge you to read them carefully.

Privacy Policy

Before you continue using our website we advise you to read our privacy policy regarding our user data collection. It will help you better understand our practices.


Content published on this website (digital downloads, images, texts, graphics, logos) is the property of JVF General Merchandise and/or its content creators and protected by international copyright laws. The entire compilation of the content found on this website is the exclusive property of JVF General Merchandise, with copyright authorship for this compilation by JVF General Merchandise.


The entire communication with us is electronic. Every time you send us an email or visit our website, you are going to be communicating with us. You hereby consent to receive communications from us. If you subscribe to the news on our website, you are going to receive regular emails from us. We will continue to communicate with you by posting news and notices on our website and by sending you emails. You also agree that all notices, disclosures, agreements and other communications we provide to you electronically meet the legal requirements that such communications be in writing.


JVF General Merchandise trademarks may not be used in connection with any product or service that is not of ours, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits JVF General Merchandise. All other trademarks not owned by JVF General Merchandise or its subsidiaries that appear on this site are the property of their respective owners.

License and Site Access

JVF General Merchandise grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with expressed written consent of JVF General Merchandise.

This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools.

This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without expressed written consent of JVF General Merchandise.

You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of JVF General Merchandise and our associates without express written consent.

You may not use any meta tags or any other “hidden text” utilizing JVF General Merchandise name or trademarks without the express written consent of JVF General Merchandise. Any unauthorized use terminates the permission or license granted by JVF General Merchandise.

You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of JVF General Merchandise so long as the link does not portray JVF General Merchandise, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter.

You may not use any JVF General Merchandise logo or other proprietary graphic or trademark as part of the link without express written permission.

Your Site Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. JVF General Merchandise and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

Reviews, Comments, Emails, and or Content

Visitors may post reviews, comments, and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.”

You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content.

JVF General Merchandise reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

Risk of Loss

All items purchased from JVF General Merchandise are made pursuant to a shipment contract. This basically means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Product Descriptions

JVF General Merchandise and its associates attempt to be as accurate as possible. However, JVF General Merchandise does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by JVF General Merchandise itself is not as described, your sole remedy is to return it in unused condition.




Applicable Law

By visiting this website, you agree that the laws of the Philippines, without regard to principles of conflict laws, will govern these terms and conditions, or any dispute of any sort that might come between JVF General Merchandise and you, or your business partners and associates.


Any dispute related in any way to your visit to this website or to products you purchase from us shall be arbitrated by courts in the Philippines and you consent to exclusive jurisdiction and venue of such courts.

Comments, Reviews, and Emails

Visitors may post comments as long as it is not obscene, illegal, defamatory, threatening, infringing of intellectual property rights, invasive of privacy or injurious in any other way to third parties. Content has to be free of software viruses, political campaign, and commercial solicitation.

We reserve all rights (but not the obligation) to remove and/or edit such content.

User Account

If you are an owner of an account on this website, you are solely responsible for maintaining the confidentiality of your private user details (username and password). You are responsible for all activities that occur under your account or password.

We reserve all rights to terminate accounts, edit or remove content and cancel orders in their sole discretion.

Site Policies, Modification, and Severability

Please review our other policies, such as our Privacy and Returns policy, posted on this site. These policies also govern your visit to JVF General Merchandise. We reserve the right to make changes to our site, policies, and these Terms and Conditions at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.


Questions regarding our Terms and Conditions, Privacy Policy, Return and Refund Policy, or other policy related material can be directed to our support staff by clicking on the “Contact Us” link. Or you can email us at: